We’re adding new training, resources and templates regularly so you’ll never be short of something new!

Plus you have the opportunity to ask us to create something if there’s something you really want to see added. If enough people ask or we think it’ll help most of our Tribers – we’ll go and create it (at our normal World-Class level )

Easy, by volume.

We know there are other MSP training programs out there that are 10 times the price of The Tech Tribe - and we (honestly) get told regularly that we should charge more

However, we want The Tech Tribe to be accessible to as many MSPs as possible as we want the industry to evolve and improve as much as it can.

So, we keep the price as low as we possibly can and focus heavily on growing so we can get enough members for us all at Tribal HQ to buy enough tacos to feed our families

You betcha

If you click here, you'll see our Wall of Love full of screenshots of all the kind words our members say about us.

(we didn't ask for any of these, so we must be doing something right )

At our super low monthly price point, there is no private 1:1 coaching or mentoring, however you have a highly supportive community where you can ask for help and our legendary Tribal Elders give their thoughts and advice on most topics in the Tribal Community.

If you need deeper coaching or mentoring, then you can apply for either our Tribal Masters or Tribal Masters Elite programs which include coaching with MSP Industry Veterans.

When's the best time to plant an oak tree? Simple - 50 years ago.

When's the next best time? Simple... Today

And, the same goes with working ON your business.

If you're not working ON your business at the moment - then the best time to start is NOW.

Plus, the price is at the lowest price you'll ever be able to join at - as the value of the membership increases, the price will also increase.

If you cancel and re-join at a later date - you'll potentially be re-joining at a higher price.

Ooh, good question

Yes, keep an eye on your post from a parcel from Fedex shortly after you join. 

We're also known to send out surprises to Tribers from time to time to congratulate them on a win, or say thanks!

If you run an MSP or IT Support business, we are 99.265% certain that you will absolutely love The Tech Tribe

However, if for some reason, you're not 100% in love with our Tribe in any way - there's a super simple process inside the portal to either Pause or Cancel your membership.

And, if you feel like we've completely ripped you off - you can even request to enact our 30 Day Tribal Taco Guarantee within 30 days of joining and we'll refund all your money AND send you an extra $20 to buy a plate of Pulled Pork Tacos for wasting your time!

(NOTE: out of 5,000 people that have joined the Tribe so far, we've only fed 3 hungry people a plate of Tacos)

If you cancel - an asteroid the size of Sydney will hit the earth and all humanity will cease to exist. We're hoping that Elon Musk has colonized Mars by then

In all seriousness, things change and so there's always legitimate reasons you might want to cancel (sold your business, cash-flow crunch etc) and we completely understand.

If you ever decide to cancel, you will still have access up until whenever you're paid up to (we're not one of those crappy programs that cuts your access immediately).  

FAIR WARNING: If you ever decide to rejoin us, you'll need to pay whatever the current price point is at the time.  The team won't be able to offer you any historical pricing levels after you've cancelled. 

Unlike some other services out there, we're not silly enough to think that you're going to stop using any of the content or templates you've downloaded once you cancel. 

So, whatever you download during your time as a Tech Triber - you can keep using perpetually

Keep in mind though that if you do cancel, you'll lose access to the Tribal Portal and so you won't get access to any new content we create.

We thought long and hard about how we'd setup the billing currency for The Tech Tribe. 

And in the end we decided to make all of our pricing in US Dollars 

What does this mean?

Even though our HQ is in Australia, a big chunk of our Tribe members are from all 4 corners of this crazy planet of ours and so we wanted to work with a currency that everyone is familiar with. 

As the US currency is the most globally accepted currency at the moment (until Bitcoin takes over ), we decided to settle on that. 

What about currency shifts?

Sure, there will be currency shifts from time to time that will make your membership cheaper some months and more expensive the next. 

But the reality is that unless you are one of those unfortunate people who are living in a country with hyper-inflation - then these shifts will be very small in the grand scheme of your business.

And to be brutally honest - if you're worrying about these slight shifts - then you're focusing on the wrong thing (sorry to say, but it's our job to dish out some tough from time to time - that's what you pay us for right?)

If you're a fellow Aussie (Tribal HQ is in Australia), then our billing system will automatically add 10% GST on top of your monthly membership.

Because Tech Tribe pricing is based in US Dollars, this means 10% of the USD price will be added to your membership (which still equates to 10% in AUD).

Just making sure we keep our friends at the ATO happy

Absolutely, we're not going to stop you.

However the Tech Tribe has a "no pitching" policy - so don't join thinking you'll be able to pitch your product or service because we'll simply delete your post and banish you from the Tribe (our Community is a safe-haven away from pushy sales tactics)!

Instead, we encourage you to offer support, tips, advice, coaching and encouragement in your area of expertise and if we notice that you're being a true go-giver - we will likely set you up with a Forum Signature that links back to your offering so that every time you help someone, there will be a link back to your website!

Heck, if you provide enough value - we might even elevate you to being one of our exclusive group of Tribal Elders

Sure, just shoot us an email to [email protected] and we'll help you out.

Bear in mind that our Tribal Support Ninjas ‍ work Monday to Friday in the Sydney, Australia timezone.

Heck no!

Unlike some other programs out there, we don't want to enforce a commitment term to keep you around.

This means that we need to continually make sure that the quality of our offering stays high so you stick around.

We still have lots of our founding members who joined us way back in January 2017, which shows that we must be doing something right

So, the simple answer to this one is that you can PAUSE or CANCEL your membership whenever you like (not that you would though ).

Whilst Nigel is based out of Australia, around 82% of the 1,000's of MSPs that are members are from outside Australia (mostly USA, Canada, NZ, Europe and the UK).

So, we build all our templates, training & resources fairly generically to be (nearly) ready for use in most countries around the world.

However, before using any of our agreement templates, you must send them to your lawyer / solicitor / legal team to fine-tune / tweak / approve them before you they are ever used commercially.

This is to make sure that your legal team are happy with them and that they're customized to suit you and your specific business needs.

Ultimately your legal team are the ones that will be trying to uphold them if you ever end up in Court, so they need to be happy with them.

(they will want to check things like local jurisdictional issues that you might need to account for in your local area)

Ultimately, our goal with all the Templates, Resources & Agreements we build for our members is that we do 95% of the work for you, so you only need to do the final few %, saving you loads of time and unnecessary costs