In the early years in running his MSP, Nigel was a stark raving micro-manager 😂.
However, in the middle of overwhelm, he finally came to the realization that micro-management was not only driving him (and the team) mad – but it was also holding the business back from growing.
So, he implemented a Decision Matrix to help the team know when and how to make better decisions.
It ended up becoming one of the better internal tools/processes / SOPs he implemented in his MSP and it can help you:
- To stop being needed for every decision in the business
- Enable your team to make empowering decisions
- Take FAR more holidays where you can switch off
- Grow your business faster
- Help your team grow as decision makers
Tweak/customize this Tribal Template to suit you and your MSP and then run through it with your team.