Nigel started in the MSP / IT Support Industry in 2002 and eventually successfully sold his MSP in 2016. In 2017 he founded The Tech Tribe with the mission to equip MSPs around the world to better run and grow their business and to avoid the millions of mistakes he made throughout his journey. Nigel's an Annoying husband, Crazy Dad and Try-hard Surfer with a love of travelling the world

Richard started offering MSP services in 2005 and successfully sold his MSP in 2011. He's since authored 2 books and written 1000's of blog posts and is the host of the popular TubbTalk Podcast. Richard is one of our resident MSP Community Experts and hosts some of our Live Q+A Calls and Expert Workshops for our Tech Tribe Members. He lives in the UK, but don't hold that against him

Jim runs Neolore, a multi-million dollar MSP based out of Ottowa, Canada. He's a Marketing Genius and has used Direct Response Marketing as the primary driver to grow his MSP at speeds MUCH faster than the Industry Average. 

Jamie runs eNerds, an $8M+ MSP based out of Sydney, Australia. He's also the Founder of Invarosoft - a Customer Experience (CX) tool to help MSPs differentiate amongst their competitors. Jamie is a Sales Rockstar and loves sharing the wisdom he's learnt from nearly 2 decades of selling MSP Services to Small and Medium Businesses.

Todd runs Evolved Management, a consulting form for MSPs. Previous to this, Todd was the VP of Operations for one of Canada's most well known MSPs, with a team of 45+ people reporting 

Andrew runs Orange Nomad and LinkedIn For MSPs. After being in the MSP Industry for over a decade, he successfully sold his MSP in 2016. He now mentors and coaches other MSPs around the world and has a deep passion for helping and serving others.

Craig runs a high performing MSP in the UK and is a wealth of experience in our Industry. He's a mentor and coach to a number of up-start MSPs and co-hosts some of our monthly Live Q+A Calls Tech Tribe Members get access to. Fun fact: he's a Train fanatic as his side-hobby

Ernest is one of the most knowledgeable Experts on the planet when it comes to building a Technology Stack for an MSP. He's also one of the most giving humans in our Industry, continually giving his awesome advice and wisdom to anyone who needs help with building their MSP.

Mark founded Customer Thermometer in 2010, a MSP specific Customer Satisfaction (CSAT) Tool. After 8 successful (& crazy) years, he sold his 50% share and wrote the book Helpdesk Habits (required reading for every MSP owner and their team, along with the corresponding course). He's a Customer Experience Addict and recently compiled a new book called MSP Secrets.