OUR TRIBAL ELDERS
Our Tribal Elders are an exclusive group who all have 2 things in common: 1) They have a wealth
of experience in what it takes to run and grow a successful MSP; and 2) They have a deep passion to help and serve others.
The Elders all hang out in our Tribal Community regularly serving and contributing where they can to help our Tribe Members
MARK COPEMAN | CUSTOMER EXPERIENCE GURU
FAVORITE AREAS: MARKETING | CUSTOMER SATISFACTION & EXPERIENCE | VIDEO
Mark founded Customer Thermometer in 2010, a MSP specific Customer Satisfaction (CSAT) Tool. After 8 successful (& crazy) years, he sold his 50% share and wrote the book Helpdesk Habits (required reading for every MSP owner and their team, along with the corresponding course). He's a Customer Experience Addict and recently compiled a new book called MSP Secrets.
paul green | FOUNDER OF msp marketing edge
FAVORITE AREAS: MSP MARKETING, MSP MARKETING, AND MSP MARKETING
Paul is the founder of MSP Marketing Edge and a Marketing Genius. He's also the host of the amazing Paul Green's MSP Marketing Podcast and a regular contributor to the Tribe. When you hear Paul talk about marketing, make sure you listen!
ANDREW MOON | MARKETING & LINKED-IN GURU
FAVORITE AREAS: MARKETING | LINKEDIN | PARTNERSHIPS
Andrew runs Orange Nomad and LinkedIn For MSPs. After being in the MSP Industry for over a decade, he successfully sold his MSP in 2016. He now mentors and coaches other MSPs around the world and has a deep passion for helping and serving others.
NIGEL MOORE | FOUNDER OF THE TECH TRIBE
FAVORITE AREAS: OPERATIONS | SALES | MARKETING | MINDSET
Nigel started in the MSP / IT Support Industry in 2002 and eventually successfully sold his MSP in 2016. In 2017 he founded The Tech Tribe with the mission to equip MSPs around the world to better run and grow their business and to avoid the millions of mistakes he made throughout his journey. Nigel's an Annoying husband, Crazy Dad and Try-hard Surfer with a love of travelling the world
ERNEST MURRY | TECHNICAL STACK GENIUS
FAVORITE AREAS: TECHNOLOGY STACKS | OFFER PACKAGING
Ernest is one of the most knowledgeable Experts on the planet when it comes to building a Technology Stack for an MSP. He's also one of the most giving humans in our Industry, continually giving his awesome advice and wisdom to anyone who needs help with building their MSP.
CRAIG SHARP | FOUNDER OF ABUSSI
FAVORITE AREAS: SALES | PARTNERSHIPS | VOIP
Craig runs a high performing MSP in the UK and is a wealth of experience in our Industry. He's a mentor and coach to a number of up-start MSPs and co-hosts some of our monthly Live Q+A Calls Tech Tribe Members get access to. Fun fact: he's a Train fanatic as his side-hobby
jim stackhouse | FOUNDER of multi-million $ msp
FAVORITE AREAS: MARKETING, MARKETING AND MORE MARKETING
Jim runs Neolore, a multi-million dollar MSP based out of Ottowa, Canada. He's a Marketing Genius and has used Direct Response Marketing as the primary driver to grow his MSP at speeds MUCH faster than the Industry Average.
RICHARD TUBB | AUTHOR, PODCASTER & BLOGGER
FAVORITE AREAS: PARTNERSHIPS | MARKETING | VENDORS
Richard started offering MSP services in 2005 and successfully sold his MSP in 2011. He's since authored 2 books and written 1000's of blog posts and is the host of the popular TubbTalk Podcast. Richard is one of our resident MSP Community Experts and hosts some of our Live Q+A Calls and Expert Workshops for our Tech Tribe Members. He lives in the UK, but don't hold that against him
jAMIE WARNER | FOUNDER OF NEARLY 8-FIGURE MSP
FAVORITE AREAS: MARKETING | SALES | CUSTOMER EXPERIENCE
Jamie runs eNerds, an $8M+ MSP based out of Sydney, Australia. He's also the Founder of Invarosoft - a Customer Experience (CX) tool to help MSPs differentiate amongst their competitors. Jamie is a Sales Rockstar and loves sharing the wisdom he's learnt from nearly 2 decades of selling MSP Services to Small and Medium Businesses.